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, and often direct regulatory or ministerial sponsorship—conditions that make enterprise-grade AI adoption both practical and measurable.
Navigating Agentic AI: Leadership, Governance, And Operational Strategies For Safe Enterprise Adoption
Autonomous and agentic AI systems are gaining traction. What new challenges do these technologies pose for leadership and workforce planning?
“Agentic systems introduce new challenges around operational risk, workforce redesign, and the need for continuous oversight of systems that can independently act. However, the human in the loop is an essential component, as is auditable transparency.”
Commenting on what new roles, reporting lines, and accountability mechanisms CEOs should create to safely operationalize agentic AI, Farida explains: “Businesses should create clear AI product ownership, independent risk accountability, and formal change controls so autonomous systems can be deployed safely, at scale, with full traceability of decisions.”
This leads naturally to the broader question of balancing innovation with governance: How can enterprises balance AI innovation with governance, especially in regulated sectors like finance or government?
“Enterprises must innovate and automate quickly in low-risk areas while embedding auditability, decision traceability, and tiered governance for regulated use cases from day one.”
As companies prepare for large-scale AI implementation, what should be the top priorities for decision-makers over the next 12–24 months?
“Decision-makers should prioritise high-value workflows, enterprise AI control planes, trustworthy data foundations, and operating-model redesign over chasing the latest hype.”
Scaling AI With Confidence: Strategic Guidance For CEOs And CIOs
Gibbs Consulting advises clients on aligning AI strategy with business transformation goals. Farida Gibbs shares: “At Gibbs Consulting, we align AI programmes to business outcomes by designing and combining trusted data platforms, regulation-first architecture, and safely governed and traceable agentic automation.”
With the pace of AI evolution accelerating, many executives feel pressure to act quickly yet responsibly. What advice would you offer to CEOs and CIOs who feel overwhelmed but don’t want to fall behind?
“My advice is to focus less on hype and more on business automation—something we have been doing since the industrial revolution. Building durable enterprise capability based on trustworthy data, quality controls, and operating models is the foundation for this. AI reasoning should only be implemented where it provides a clear business benefit and never to make automated decisions without subject-matter experts in the loop. That way, organisations can scale AI with confidence.”