How to Withdraw Funds from the Platform

How to Withdraw Cryptocurrencies from the Platform

1. Access your account on the platform by hovering over the account icon in the top right corner and select [Assets].

2. Click [Withdraw] and select the cryptocurrency you wish to withdraw.

3. Enter the recipient address where you want to send your cryptocurrencies and select the appropriate network. Specify the withdrawal amount.

4. After verifying the withdrawal details, complete the necessary security verifications, such as two-factor authentication (2FA). The platform will also send you a confirmation email. Click the link in this email to finalize the withdrawal.

How to Withdraw Fiat Currency from the Platform

1. Access your account on the platform by hovering over the account icon in the top right corner and select [Assets].

2. Click [Withdraw] and on the opened page, select [Withdraw Fiat].

3. Select the fiat currency you wish to withdraw (e.g., USD, EUR).

4. Choose a withdrawal method. The platform supports several methods, such as SWIFT, SEPA, and others, depending on your region.

5. Enter your bank account details, including the amount you wish to withdraw. Follow the instructions to complete the required information.

6. Review the withdrawal details, confirm, and complete any required security checks.

7. Depending on the selected method, withdrawal processing may take from a few minutes to several days.

FAQ

What are the basic steps to withdraw funds from the platform?

Go to your wallet, select withdraw, choose your desired cryptocurrency and network, enter the recipient address and amount, review details, and confirm the transaction. Funds will be processed according to network speeds.

What withdrawal methods does the platform support? (Bank transfer, e-wallets, cryptocurrency, etc.)

The platform supports multiple withdrawal methods including bank transfer, e-wallets (such as Skrill, Neteller), cryptocurrency, credit/debit cards, and prepaid cards for your convenience.

How long does it take for withdrawal funds to arrive? What factors affect withdrawal speed?

Withdrawals typically arrive within 30 minutes to 1 hour for network confirmation, plus platform processing time. Key factors include network congestion, withdrawal method, transaction volume, and platform efficiency. Processing usually takes minutes to hours depending on blockchain confirmation times.

Does withdrawal require fees? How are withdrawal fees calculated?

Withdrawals may incur fees. Amounts exceeding 1000 CNY are charged 0.1% on the excess portion, with a minimum fee of 0.1 CNY per transaction.

Are there minimum or maximum withdrawal amount limits?

Yes, withdrawal limits typically apply. Minimum amounts must meet platform requirements. Maximum limits may vary by account type and verification status. Check your account settings for specific thresholds.