2025-04-29 10:33:34

#ALPACA i deposites 10udst to futures trading opened positions i closed all the position with profit but i am left with 5usdt. what happened? @gateio

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Youyi

· 2025-04-29 10:34

Hello, the total profit and loss may have decreased due to the impact of the funding rate charges and transaction fees. You can contact the customer service through the small window and provide the relevant position information and screenshots, and we will help you verify it. Customer service contact method: Click the icon in the upper left corner on the APP homepage to open the sidebar, then click the 🎧 icon in the upper right corner of the sidebar page, select online customer service, click "Can't find the answer to the problem" at the bottom of the customer service page to enter the customer dialogue page, then enter "manual" in the input field at the bottom of the page, select "Transfer to manual" in the reply message, and then choose your problem to contact the small window customer service.

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