2024-04-16 10:52:21

Can I withdraw money?

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LittleKnowledge

· 2024-04-16 11:15

Hello, in general, there are several main reasons for withdrawal failure: (1) Address error (2) The length of the Address is wrong (3) Tag or Memo is not filled in (4) Network latency, etc. Check method: You can check the specific reason on the withdrawal details page, check whether the Address copy is complete, whether the corresponding coin is correct, whether there are special characters or short keys, whether it supports Mainnet or Token Address, etc. If it is not for the above reasons, the withdrawal failure will be resent or returned to the accounts within 24 hours, if it is not processed within 24 hours, you can submit a ticket or contact online customer service for inquiry and processing.

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