Dear user, after the DOGS PreToken trading market is suspended, the system will take a Snapshot of the DOGS PreToken holdings and clear the DOGS PreToken balance. Delivery is expected to be completed on August 27th at 10:00 (UTC+8). After Delivery is completed, the system will settle with users who held PreToken at the time of Snapshot (Settlement is expected to be completed within 1 hour, please refer to the actual situation). After Settlement is completed, you will receive the actual DOGS from Delivery, as well as the collateral from mint users who did not complete Delivery on time. This is an announcement, you can take a look: https://www.gate.io/zh/announcements/article/38811
#BUZ I want to ask you a question. If I bought it at 4 p.m. yesterday and it is still in commission, do I have to wait for it to clear before the commission is successful?
Hello, could you please provide a detailed explanation of your issue? You can contact our online customer service (click on the 🎧 icon in the upper left corner of the app, enter 'human customer service' in the dialogue box) and provide relevant screenshots of the issue for us to verify and handle.